FAQ

Q: What is the purpose of Ecogenix?

A: We are committed to integrating eco-friendly concepts with technological innovation. From product design, R&D to production, Ecogenix adheres to the principles of simplicity, sustainability, and efficiency. Ecogenix aims to build trust and create meaningful connections with our users while fostering a shared responsibility for environmental protection.

Q: What kinds of products sell in Ecogenix store? How about the future planning?

A: Now we are selling EV charger, charger adapter and car accessories. We are planning to create a IoT empire, connecting the car and home. Let customers enjoy the fun of technology.

Q:  Where can I get access to the Ecogenix products?

A: You can search our brand name in both Shopify and Amazon to find your desired products.

Q: How is the customer service?Where can I find you to solve the product issue?

A: We provide the best customer service support, we will reply all your question in 12 hours. You can send your doubts to our email: support@eco-genix.com  We are willing to resolve your issue.